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Discussion topic: Pink sky cable

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Avatar for Liza
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This message was authored by: Liza

Message posted on ‎09 Jan 2024 12:44 PM

Pink sky cable

Sky told me not to put my WiFi hub near the TV but the pink cable they connected the hub to the TV with is so short there's no choice.  I want to move it away as it must be affecting the signal.  Am assuming I can buy my own, what do I near to type in on the search please ? Sorry, I'm not very tech savvy 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎09 Jan 2024 12:52 PM

Re: Pink sky cable

Posted by a Superuser, not a Sky employee. Find out more

@Liza  Are you able to take a picture of the 2 ends of the cable together and we can help you to where to get a longer cable,

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Superuser
This message was authored by: jamesn123

Message posted on ‎09 Jan 2024 01:03 PM

Re: Pink sky cable

Posted by a Superuser, not a Sky employee. Find out more

@Liza 

The pink Sky DSL cable does not connect to your TV it connects to an Openreach master phone socket

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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