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Discussion topic: Phone call / Illegal use???

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This message was authored by Adez This message was authored by: Adez

Phone call / Illegal use???

Hello all,

 

I was wondering if someone could confirm this phone call please.

 

I was called in my Sky phone home line with a recorded message stating that my service was about to be disconnected and ended for illegal internet use.

I have not done anything illegal on online at all????

.

Is this a legitimate Sky call or could this be a scam???

 

I can't get in touch with anyone at Sky to ask this , so I wonder if anyone else has had this call or what I should do please.

 

Many thanks

 

 

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This message was authored by GD1 This message was authored by: GD1

Re: Phone call / Illegal use???

Posted by a Superuser, not a Sky employee. Find out more

@Adez  99.99% sure its a scam call, were you asked to call a number by any chance in this voicemail.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Adez
Topic Author
This message was authored by Adez This message was authored by: Adez

Re: Phone call / Illegal use???

Hello GD1

 

thanks for reply, no I wasn't asked to phone the number back but I did on my mobile. The line just went dead???

 

I was a bit worried in case my service just stops 😲🤔 I can't post number because Sky chat says it's confidential just don't want to lose service

 

Adez👍

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Phone call / Illegal use???

Posted by a Superuser, not a Sky employee. Find out more

@Adez 

 

Defo a scam. The intention of them is for you to phone them back usually to a premium rate number and cost you an arm and a leg in the process. Just a bit of advice check your next mobile bill to make sure you weren't excessively billed

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Phone call / Illegal use???

Posted by a Superuser, not a Sky employee. Find out more

@Adez wrote:

🤔 I can't post number because Sky chat says it's confidential

 


The forum software automatically blocks every string of digits with that format: it's no indication the number you encountered belongs to Sky (which it doesn't). 

 

All such calls are the start of a scam.

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Adez
Topic Author
This message was authored by Adez This message was authored by: Adez

Re: Phone call / Illegal use???

Many thanks folks, should be ok then 👍

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