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Discussion topic: Phone Sky

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This message was authored by FellMan48 This message was authored by: FellMan48

Phone Sky

Our Broadband is down and we need it for work today.   I've tried re-booting it but it hasn't helped.  Sky 03 phone number states there is a problem with their phone system, if urgent try again tomorrow.  Does anyone have a phone number that works please?

 

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This message was authored by Rob58 This message was authored by: Rob58

Re: Phone Sky

Having the very same problem it's not helpful I need to reschedule a visit 

This message was authored by Kie7 This message was authored by: Kie7

Re: Phone Sky

Exactly the same here. Internet has been down for 2 days now and I can't get hold of sky at all. Shocking. 

This message was authored by GD1 This message was authored by: GD1

Re: Phone Sky

Posted by a Superuser, not a Sky employee. Find out more

@FellMan48   Lines are down due to system issues currently, even when you get in touch it would be a minimum of 2 working days SLA for the fault to be fixed (could be longer depending on where the fault lies).  Sadly working from home does not give the fault any greater priority

 

@Kie7  @Rob58   You need to trey calling later when system should be back up.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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