Posted by a Superuser, not a Sky employee. Find out more
@Norster You would be responsible for paying the fee's, then you can make a claim for those fee's via the Sky switch credit offer https://www.sky.com/help/articles/switching-credit-offer Sky can't pay it directly to your old provider as that would mean being given details of your account and that is against GDPR.
Posted by a Superuser, not a Sky employee. Find out more
@Norster You would be responsible for paying the fee's, then you can make a claim for those fee's via the Sky switch credit offer https://www.sky.com/help/articles/switching-credit-offer Sky can't pay it directly to your old provider as that would mean being given details of your account and that is against GDPR.
Do you know if Sky covers the full Exit Fee, or will they take off the small broadband refund, and pay the net amount ?
@Norster Sky will cover upto £200 of a broadband termination fee and upto a £100 of a tv termination fee anything over these amounts is your responsibility to cover
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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@Norster The Final amount you paid out to switch minus anything that sky does not agree with on the final bill, you do not get to gain from the switch, and until sky see the final bill they may not agree with all the charges on it!
