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Discussion topic: Pause internet

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Kerry83
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This message was authored by Kerry83 This message was authored by: Kerry83

Pause internet

‎11 Jan 2024 05:15 PM

Cannot pause internet on child devices only reason I moved to sky because they said I could pause or put timer on
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Pause internet

‎11 Jan 2024 05:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kerry83 do you have Wifi Max as part of your subscription as the special white hub thst comes with that bundle is required to pause devices. If you have can you access parental controls in the My Sky app?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Fred30
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Re: Pause internet

‎28 May 2024 04:59 PM

I have sky max and also have the same issue. All the devices are greyed out, so you can't pause. Sounds like a Sky software issue. Anyone know a fix?

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