Over 18 content on the internet

[Bollington1974]

I have downloaded the sky app and tried to change the internet shield so o can view adult content on the internet . However when I click to turn it off it just freezes on that page and I seem to be going around in an endless loop 

[caesarome]

Does it do the same via this link:

https://broadbandshield.sky.com/

If it does all you can do is to call Sky about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.