0

Discussion topic: Our internet has been pretty poor the last 5 days.

Reply
Avatar for Ruthie78
Level 1 icon
What's this?
This message was authored by: Ruthie78

Message posted on ‎24 Feb 2024 09:48 AM

Our internet has been pretty poor the last 5 days.

The internet, has been poor for the past five days. TV is jumping and pixelated. Internet has dropped out. Anyone else having these issues. 

Report post
Post 1 of 3
351 Views
0 Likes
Reply
Reply

All Replies

Avatar for Highlinder
Level 16 icon
What's this?
Superuser
This message was authored by: Highlinder

Message posted on ‎24 Feb 2024 10:21 AM

Re: Our internet has been pretty poor the last 5 days.

Posted by a Superuser, not a Sky employee. Find out more

@Ruthie78 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 3
338 Views
0 Likes
Reply
Avatar for DazP9
Level 1 icon
What's this?
This message was authored by: DazP9

Message posted on ‎24 Feb 2024 10:33 AM

Re: Our internet has been pretty poor the last 5 days.

Quite a few people seem to have issues, only thing Sky will suggest is that it's your end and router that are the issue. I'm supposed to have 70Mps, I've been lucky if I get 20Mps for a sustained time period over the last 4-5 days. Thankful my broadband contract is up so I can look elsewhere, as I'm positive it's not the router.

Report post
Post 3 of 3
336 Views
0 Likes
Reply
Reply