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Discussion topic: Our internet has been dropping out every five minutes for the last 5 days.

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This message was authored by Sjcandmbe This message was authored by: Sjcandmbe

Our internet has been dropping out every five minutes for the last 5 days.

Whilst the tests keep stating that the connection is good with no faults, our connection has been dropping out every 5 minutes consistently for the last 5 days. Sometimes the box will be all green, but on other occasions, the "voice" light is amber.

 Tried to do the diagnostics but the connection does not last long enough to enter username and password 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Our internet has been dropping out every five minutes for the last 5 days.

Posted by a Superuser, not a Sky employee. Find out more

@Sjcandmbe  When running the broadband test the connection does not have to be on this can be run with my mobile data.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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