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Discussion topic: Ordering sky max extender pod

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This message was authored by: CBlack

Ordering sky max extender pod

How do I order extender pods with sky max? I have just setup my new router and coverage is insidficient
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This message was authored by: caesarome

Re: Ordering sky max extender pod

Posted by a Superuser, not a Sky employee. Find out more

@CBlack 

If you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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This message was authored by: BobbySue67

Re: Ordering sky max extender pod

How do I Order a sky extender pod 

This message was authored by: Daniel0210

Re: Ordering sky max extender pod

Posted by a Superuser, not a Sky employee. Find out more

@BobbySue67 

If you already have Wi-Fi Max', or now choose to purchase it as an add-on (currently £6 a month), Sky will loan you up to 3 booster pods. Call Sky to arrange the first one which is for self install. Just dial 150 free from your Sky Talk landline.

 

To add a second or third pod it requires an engineer visit to check your set up.

 

https://www.sky.com/help/articles/sky-wifi-max 

 

https://www.sky.com/broadband/wifi-max 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Ordering sky max extender pod

Posted by a Superuser, not a Sky employee. Find out more

@BobbySue67 wrote:

How do I Order a sky extender pod 


@BobbySue67 

The post above yours explains how to contact Sky to get one ordered.

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This message was authored by: 2muchTV

Re: Ordering sky max extender pod

@BobbySue67 An alternative to a Sky extender is to buy one from the likes of Argos.

 

You will need a couple of things:

One, confidence to read/watch videos & follow the instructions of how to install  your extender (trust me it is not rocket science 😄).

Two, at least £16.99 to buy one.

 

Best of luck

 

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £33 pm
Digi £15 pm 900/900
3 x Asus XT9 mesh & 2 x Asus RT-AC58U
65" Samsung S92C OLED TV
6 other streaming TVs
This message was authored by: Chrisee

Re: Ordering sky max extender pod

Posted by a Superuser, not a Sky employee. Find out more

@2muchTV a word of warning to extend the Sky Max hub the extender has to support the 5GHz channel over ch52 which the cheap ones usually dont as you cannot control which channel the hub uses you can often end up only extrnding the slower 2.4GHz band. Generally if wanting to use third party kit link them bt Ethernet not WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: 2muchTV

Re: Ordering sky max extender pod


@Chrisee wrote:

@2muchTV a word of warning to extend the Sky Max hub the extender has to support the 5GHz channel over ch52 which the cheap ones usually dont as you cannot control which channel the hub uses you can often end up only extrnding the slower 2.4GHz band. Generally if wanting to use third party kit link them bt Ethernet not WiFi.


Good point... the cheapest Argos extender is just one channel on the 2.4GHz band. You have to pay £22.99 for a dual channel model.

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £33 pm
Digi £15 pm 900/900
3 x Asus XT9 mesh & 2 x Asus RT-AC58U
65" Samsung S92C OLED TV
6 other streaming TVs
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