Orange voice light, followed by internet drop

[Phillip22]

For the past week, my internet has been dropping upwards of 4 times a day, seemingly randomly.

Voice light goes orange.

[Phillip22]

Here is my actual message. It has been marked as spam and not undone, so heres a paste of it.

It seems to be a common problem with the sky boxes, but hoping to get some help since most lead to nothing or sky employees going into private chats.

Here are some details I can provide:

500Mbps plan

FTTP

Model SR203

Firmware Version 7.03.0509.R

When the orange light happens, the router resets and starts working on its own (usually) after roughly 5 minutes.

I have a syslog server running to see what happens just before the automatic reset and have seen 2

common errors

kernel [52703.652000] Unable to handle kernel paging request at virtual address ffffffe8
 kernel [52703.652000] pgd = e0698000
kernel [52703.652000] [ffffffe8] *pgd=2f7fd821, *pte=[number which forum didn't allow], *ppte=
[number which forum didn't allow]

kernel [52703.653000] Internal error: Oops: 17 [#1] PREEMPT SMP ARM
kernel [52703.653000] Process skytelemetry (pid: 22128, stack limit = 0xdcc5e190)
kernel [52703.653000] Stack: (0xdcc5fd00 to 0xdcc60000)

This to me seems to indicate a problem with the router itself, data corruption somewhere or similar.

and the standard one which seems to be more common

Apr 13 18:02:12 skyhub.ihr skywanmanager Connection Up. SNO/MAC/IP/SWVER/IPv6: [ removed for ip...]
Apr 13 18:02:14 skyhub.ihr tr69c TR69: Connect to Production ACS
Apr 13 18:02:14 skyhub.ihr tr69c TR69: Connection to ACS Complete
Apr 13 18:02:21 skyhub.ihr tr69c TR69: Close ACS Connection
Apr 13 18:02:22 skyhub.ihr voice Voice Configured
Apr 13 18:02:25 skyhub.ihr voice Voice Initialized
Apr 13 18:02:25 skyhub.ihr voice Voice Connecting
Apr 13 18:02:26 skyhub.ihr voice Voice HARDENING
Apr 13 18:02:26 skyhub.ihr voice Voice Connected
Apr 13 18:02:26 skyhub.ihr voice Voice Disconnected
Apr 13 18:02:31 skyhub.ihr voice Voice DeInitialized
Apr 13 18:02:34 skyhub.ihr voice Voice Configured
Apr 13 18:02:37 skyhub.ihr voice Voice Initialized
Apr 13 18:02:37 skyhub.ihr voice Voice Connecting
Apr 13 18:02:38 skyhub.ihr voice Voice Connected

as well as

Apr 13 02:40:03 skyhub.ihr kernel [ 120.871000] Line 0: xDSL link down

It started happening around 2 weeks ago and has been constantly randomly crashing.

I have tried:

Finding any bends or tight corners from the fibre cable.

Changing the ethernet cable from the ONT to the router.

A reset of the router involving holding the reset button for 30 seconds.

My current home setup includes its own dhcp server for managing dns and ips the way I wanted, but that was running flawlessly for the last ≈ 2 years.

Hope someone can help.

[NAMIDD33]

Having exact same issues as yourself. West Yorks.

[Phillip22]

I have tried to make multiple forum messages with this text, however every one of them seems to getting deleted randomly without any reason given.

Here is a pasebin link to my original message.

https://pastebin.com/Pg5Tdzpu

stats page to follow to show what happens after an automatic reboot.

[Phillip22]

[Munday+Household]

I'm having the exact same issue