18 Sep 2024 03:28 PM
I am about to get Fibre Internet Installed on The 30th Sept i have recieved in the post an earthnet cable it alos shows the Optical Network Terminal which i don't have does the engineer install this and where would be the location of it please ?
18 Sep 2024 03:30 PM
Posted by a Superuser, not a Sky employee. Find out more
Enter your full address below and post the notes below the table
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
If an existing ont isn't in situ openreach will install one on the activation day
18 Sep 2024 03:33 PM
Posted by a Superuser, not a Sky employee. Find out more
The location would be 10m from where fibre enters the building and 3ft from the nearest electric socket but that is open to negotiation
18 Sep 2024 09:19 PM
Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG partial Direct In Ground.
FTTP is available and a new ONT may be ordered.
The exchange is not in a current fibre priority programme
As a WLR withdrawal exchange, product restrictions apply
SOADSL is not restricted at the exchange
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.
For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.
Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service
ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.
Thank you for your interes
19 Sep 2024 07:01 AM
Posted by a Superuser, not a Sky employee. Find out more@Lee4084 the engineer completing the full fibre install will bring the ONT with them - the units are Openreach property.
23 Sep 2024 02:21 PM
Will i need to move my TV or will the engineer put Network Terminal near my phone line which is in the hallway ?
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