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Discussion topic: Openreach Query

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Emmalou198704
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This message was authored by Emmalou198704 This message was authored by: Emmalou198704

Openreach Query

‎10 Nov 2023 06:20 PM

My broadband has a fault  and I received the below text message. My question is...do openreach work weekends? They don't have to come to the house as it's an external issue.

thanks

IMG_6801.png

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Openreach Query

‎10 Nov 2023 06:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Emmalou198704 

Openreach don't work on domestic faults at weekends. They might if it's part of a larger outage. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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