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This discussion topic has been answered Discussion topic: Opening emails with pictures on my iPhone .

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This message was authored by: Mags7

Opening emails with pictures on my iPhone .

I moved home the end of 23. I had Sky in my old house & now in my new house. Since i moved, emails with pictures are taking several minutes to load when I open them on my phone. This never happened in my old house and doesn't happen when I am not on the home wifi. It’s most annoying, I need to wait several minutes before hitting ‘Load Content’ which eventually appears at the top of the email. Can you help?


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This message was authored by: jamesn123 Answer

Re: Opening emails with pictures on my iPhone .

Posted by a Superuser, not a Sky employee. Find out more

@Mags7 

Can you try disabling Sky Shield?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: jamesn123 Answer

Re: Opening emails with pictures on my iPhone .

Posted by a Superuser, not a Sky employee. Find out more

@Mags7 

Can you try disabling Sky Shield?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: Mags7

Re: Opening emails with pictures on my iPhone .

That seems to have fixed it. Thank you!

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