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Discussion topic: Only Get about 3% of Max Speed Upstairs

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This message was authored by: lamb1994

Only Get about 3% of Max Speed Upstairs

I'm a new Sky customer as of today on the 900mb package.

 

While I get the full 900mb (or close to it) downstairs near the router. Upstairs in my office room I'm only seeing speeds of around 20-30mb.

 

While I expect some loss of speed due to the siginal traveling through the building, this drop seems to be extreme, and is far worse than what I would get on my old package with another ISP,  which had a lower max speed.

 

Is this normal for Sky?

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This message was authored by: JimM1

Re: Only Get about 3% of Max Speed Upstairs

@lamb1994 Try repositioning the hub and see if it ups the speed where you need it!

This message was authored by: 2muchTV

Re: Only Get about 3% of Max Speed Upstairs

You can have a look here about Sky's wall to wall guarantee and possibility of boosting your signal.

Alternatively,  you could improve your WiFi signal with your own DIY mesh system. If you work from home that may be a worth while consideration. 

Sky Stream
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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