My Sky App. Broadband page missing device settings

[MJStevenson]

The My Sky app allows me to control and set times to pause devices connected to the sky max hub. I have woken today to restore some of those devices and the whole page is different and has no Hub settings.

[Dan145]

Hi not sure if I am going mad but yesterday I had the tab on the app to manage devices connected to my hub but today it has completely disappeared off the app we had a new wig pod max installed yesterday don't know if that would make a difference 

[Giles123]

I'm trying to access my devises that are connected to my broadband but the option is no longer visible. I have turned off certain devices but I need them on asap 

[CarolineElv]

I am having the same issue. Can't view hub / pods on the app or via sky.com

[bendh]

Have had to re-install Mysky app on phone for broadband. Normally i can see and manage devices connected to my wifi, but this doesnt appear on the app .

Settings only show broadband shield, internet security.

[Michaelb1984]

I have the same issue, so now i can not access the parental controls

[Giles123]

Is this community section for us to fix the issue or is a sky technician going to answer? 

[Beth1702]

I have exactly the same problem. Sky app no longer shows my hub or pod so I can't change any of my parental setting schedules for my children's devices and can no longer see what devices are connected to hub/pod. So fustrating! Thought it was just me going mad that I couldn't see them but sounds like it's a wider issue! 

[Beth1702]

Just re-checked my app and it now appears to be working again! I can now see my devices and parental controls etc. guessing it was a glitch with the app. 

[Anonymous]

There was an incident today where Sky Max options wouldn't populate in the My Sky app.

This has now been resolved.

[Stevo111]

Mine is the same it would be nice for someone from sky to read it and sort it out