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Discussion topic: Ongoing Device connection issue

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Avatar for MR77
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This message was authored by: MR77

Message posted on ‎22 Jul 2025 02:59 PM

Ongoing Device connection issue

It's more than a week that my wifi keeps getting disconnected and i receive a notification in the settings of my phone to check my device connection . I need to plug in and out every day and this seems ongoing. I need this to be checked thoroughly. 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎22 Jul 2025 03:56 PM

Re: Ongoing Device connection issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @MR77 

Do other devices suffer a connection issue as well? Have you tried running the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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