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Discussion topic: One touch switch

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This message was authored by: Lipstick

One touch switch

Help!!! I've tried contacting Sky regarding one touch switch which has not happened.

My previous company was OGI im still being billed by them.

i spent 3 hours on the phone and chat getting nowhere, I've got a heart problem it made me feel ill and very stressed.

please can someone help!!! 

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This message was authored by: caesarome

Re: One touch switch

Posted by a Superuser, not a Sky employee. Find out more

@Lipstick 

Is your broadband up and running with Sky and if so when did this take place ?

Have you checked with your previous supplier that your account with them is now closed ?

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This message was authored by: Lipstick

Re: One touch switch

I'm up and running with Sky the engineer connected on the 28th April 2026. I've spoken to my provider OGI yesterday 8/5/26 they explained I needed to contact Sky which I did, it really did make me feel ill and very stressed I got nowhere after 3 hours. 

Sky has made it extremely difficult to contact them!! 

This message was authored by: caesarome

Re: One touch switch

Posted by a Superuser, not a Sky employee. Find out more

@Lipstick 

Try the chat service at the bottom of this page:

 

https://www.sky.com/help/page/broadband-   digital-hub

 

(The gap needs removing as I can't get the link posted other than doing this).

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