Octopus 🐙 home mini smart meter

[3KL]

Has anyone had a problem with their octopus mini dropping connection daily?! If we switch off the sky hub and back on, the mini reconnects. The mini only works on 2.4 not 5. 
The sky hub was replaced a few months ago, previous one was fine, this one started to drop the mini weekly but it's every day at approx 2am? 

[Flymo666]

Mine won't connect full stop I've disabled 5ghz 

still won't work been trying last 2 weeks 

[GD1]

@3KL  How far from the hub is the mini? As poor wifi can cause it to disconnect

[Flymo666]

About a metre lol I've tried everything 

[Chrisee]

@Flymo666 if you have a white Sky hub try going into the hub's advanced settings and find the one for WiFi security and change it from the defaukr WPA3-T to WPA2 as some devices which may include your smart meter cannit cooe with the newer higher security setting.

[Chrisee]

@3KL do you have a partial fibre broadband connectiin? As 2am is around the time the DLM system applies changes to your connection if the connection is becoming unstable. However the fact the broadband connection  resets should not cause the WiFi connection between the meter and the hub to drop. Seems strange have you spoken to Octopus?