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Discussion topic: My WiFi is really bad

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This message was authored by Johngregson This message was authored by: Johngregson

My WiFi is really bad

My WiFi signal is really bad and as I am on 1 gigafast the Internet is very poor
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My WiFi is really bad

Posted by a Superuser, not a Sky employee. Find out more

@Johngregson 

 

WiFi is not 'the internet': the fastest broadband connection used on a wireless device will drop to zero megabits per second through a few walls or more than a few dozen metres of open air from the router.

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.  Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

 

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniella996 This message was authored by: Daniella996

Re: My WiFi is really bad

My wifi is also shocking this afternoon, I've tested my broadband and no issues found, it's not usually this bad.

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