@Leavend the database is clearly showing FTTP is not available for the address you searched for but is for your neighbour which is strange and could simply be a database error. Unfortunately getting Sky to check why is practically next to impossible. In theory they can raise a request with Openreach but Sky's systems seem not to offer that option to their agents. A full fibre order cannot be raised if the database says no..
Go and look at the pavement outside your home as each property there should be a a small black plate for an underground connection. If you have one take a picture of it your neighbour's property should also have one. If there isnt one It is possible the rollout stopped before it reached your address as each connection point has a route back to an underground distribution point which can only supply up to 30 properties which would imply your are in a future phase. I would also use this checker https://www.openreach.com/fibre-checker as this tells you what services exist at each address and importantly what is known to be planned.
If you have a connection plate I would call EE or a company like Zen and see if they can place an order as both seem to have a way to issue the necessary request. You could come back to Sky either to ask them to release you from contract or get tge otder sorted which may work.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
