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Discussion topic: ONT power cable broken

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This message was authored by RobynR88 This message was authored by: RobynR88

ONT power cable broken

The pin on the plug of my ONT power cable is broken.

i have spoken to customer service who have advised that they would need to book an engineer to come and fix it which says to me the customer service person didn't understand what I meant.

 

the ont and the router are both fine, it's the plug of the power supply to the ONT. Currys don't have one. Anyone know how I get a replacement??