Discussion topic: Not on sky broadband?

This message was authored by: loquacious · ‎22 Apr 2024

Sky Speed checke rsays I'm not with Sky broadband but I have been for the last 3 years. No FAQ'S cover this. I had my broadband upgraded to ultra fast broadband fitted this morning and it stillNo problem with the scones up with the same message. Speed OK when I test it be entering speed test in my browser but I can't check it on Sky. It's driving me nuts.

Hayejan

This message was authored by: loquacious · ‎22 Apr 2024

Sorry no scones 🤔

This message was authored by: jamesn123 · ‎23 Apr 2024

@loquacious

Are you sure you have linked your broadband account number to the correct Sky ID?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: loquacious · ‎30 Apr 2024

#jamesn123

How do I do this?

This message was authored by: jamesn123 · ‎30 Apr 2024

@loquacious

https://www.sky.com/help/articles/sky-id-do-you-have-sky-glass

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Not on sky broadband?

Not on sky broadband?

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