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Discussion topic: Broadband shield settings not loading

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This message was authored by MH19 This message was authored by: MH19

Broadband shield settings not loading

I am trying to change my broadband shield settings and the stage one does not load at all, or sometime the stage 2 comes up and you can't change the settings, the save settings just greys out. Is anyone else having this issue?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband shield settings not loading

Posted by a Superuser, not a Sky employee. Find out more

@MH19 

Try clearing your browsers cache & cookies or using a different one

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
MH19
Topic Author
This message was authored by MH19 This message was authored by: MH19

Re: Broadband shield settings not loading

Thanks @jamesn123  I have just tried and no luck. It's on the webpage and on the app. 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband shield settings not loading

Posted by a Superuser, not a Sky employee. Find out more

@MH19 

Unfortunately you will need to call to get it sorted then, this can sometimes happen

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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