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Discussion topic: Not getting what I was promised

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This message was authored by Pop734 This message was authored by: Pop734

Not getting what I was promised

I have been nothing but dossapointed since this box was installed.

 

The installation took ages and I was told there werr lots of problems that pushed the installation back for a month.

 

The main reason I got Fibre optic was for gaming...

I was promised a minimum of 400mbps

Upon testing the connections to my console I have never had above 40mbps which is incredibly disappointing and leaves me wondering why I bothered to upgrade for the same mbps I was getting for half the price.

This needs to be resolved.

I even find myself struggling to get good wifi on my phone and loading times are frustrating.

I am incredibly disappointed.

Please resolve this.