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Discussion topic: Not getting 400mb getting 5mb

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This message was authored by: Nazarickmaster

Message posted on ‎20 Sep 2025 11:50 AM

Not getting 400mb getting 5mb

My broadband connection is not fast enough for what I pay for. I have done speediest and there coming back with a ping 318ms download 5 mbs and upload 3mbs Could you please look into this?
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This message was authored by: TimmyBGood

Message posted on ‎20 Sep 2025 12:47 PM

Re: Not getting 400mb getting 5mb

Posted by a Superuser, not a Sky employee. Find out more

@Nazarickmaster 

 

Are you carrying out that 'test' on a wireless device?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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