No

[NORTH72]

Hi my broadband connection isn’t working it just comes up with technical issue on the tv
And I my phone it’s asking me for a gateway log in which I have no idea what that even is
I’m in Lincolnshire is it still under maintenance

i have absolutely nothing and its saying there is connection but my devices say not 

the sky glass just shows a message to say technical fault 

and my phone looks like it's connected but underneath it's says in yellow no connection 

[NORTH72]

 

[NORTH72]

 

[jamesn123]

@NORTH72 

Does it say anything when you run the line test in the My Sky app?

[NORTH72]

It just says all ok but then when I look at the connection in settings it's showing underneath in orange no connection on my phone and the tv there is just nothing 

[GD1]

@NORTH72   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[NORTH72]

I can't it just won't connect anything it tells me to log in on sky gateway but nothing 

[jamesn123]

@NORTH72 
You'll need to call Sky and report it then, its odd the My Sky app isnt picking the issue up if your broadband light is orange