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Discussion topic: No wifii

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This message was authored by: Razia1

Message posted on ‎31 Jul 2024 09:02 AM

No wifii

I have no internet...hub's WiFi is switched off is the message I get when I check service in my sky app

 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎31 Jul 2024 09:30 AM

Re: No wifii

Posted by a Superuser, not a Sky employee. Find out more

@Razia1  Does give you any information on what the fault is with your broadband and how to get it fixed?

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This message was authored by: Razia1

Message posted on ‎31 Jul 2024 09:34 AM

Re: No wifii

It advised to toggle the band widths but that's not worked either 

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Superuser
This message was authored by: Highlinder

Message posted on ‎31 Jul 2024 09:41 AM

Re: No wifii

Posted by a Superuser, not a Sky employee. Find out more

@Razia1  Which lights on the router are not on or a different colour.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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