Discussion topic: No wifi
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Message posted on 21 Aug 2025 11:39 PM
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No wifi
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Message posted on 22 Aug 2025 12:56 AM
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Re: No wifi
The same for me in Penzance my hub has two red lights showing yet the sky service checker says everything is fine
Message posted on 22 Aug 2025 01:01 AM
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Re: No wifi
Are you within cooling off period of contract?
Message posted on 22 Aug 2025 01:16 AM
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Re: No wifi
No I've been with them for 25 years
Message posted on 22 Aug 2025 05:42 AM
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Re: No wifi
It could be overnight maintenance taking place.
If a rebooted of the hub doesn't fix it then try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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