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Discussion topic: Have Sky just sent out a router firmware update for the SR203 that has killed my config?

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This message was authored by: Lapinski72

Have Sky just sent out a router firmware update for the SR203 that has killed my config?

As from today none of my port forwards worked. I tried to log in as admin to the router and it wouldn't accept my password (which has been the same for years and is only 7 characters long). The only thing I could do was factory reset the router. Once back up I noticed that admin passwords now have to be 10 chars in length and contain upper, lower and numerics. So yeah, this is proof as obviously my 7 character password doesn't qualify anymore.  I've been struggling to resetup the ports as now the router seems very flakey and won't apply rules properly.

 

Thanks sky, you've caused me untold amounts of hassle. If I can't get these ports to work I'll be lookign for a new ISP.

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This message was authored by: Lapinski72

Re: Have Sky just sent out a router firmware update for the SR203 that has killed my config?

Update: Port forwarding no longer works at all on my router. I've tried to forward port 80 to my webserver - blocked. I've tried to forward port 25 to my SMTP server - blocked and even 3389 won't forward for UDP.

 

[Removed] I'll be on the phone to you tomorrow demanding a new router!

 

Moderator notes: Removed inappropriate remark

This message was authored by: Daniel0210

Re: Have Sky just sent out a router firmware update for the SR203 that has killed my config?

Posted by a Superuser, not a Sky employee. Find out more

@Lapinski72 
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Chrisee

Re: Have Sky just sent out a router firmware update for the SR203 that has killed my config?

Posted by a Superuser, not a Sky employee. Find out more

@Lapinski72 as far as I am aware the password rules on the black upright routers have not changed so I think you are confusing the admin and WiFi passwords. When you change the wifi pasword it does not change the admin password used to access the hub's web interface. Factory resetting the hub will of course change all settings back to their defaults where both passwords are the same and are printed on the hub's label. Given the security implications it is sensible to use a complex password for both fields.

More here https://www.sky.com/help/articles/find-and-change-your-wireless-password

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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