No wifi

[Ln45]

Please help I have done all the troubleshoot but says I have no internet 

[JimM1]

@Ln45 What do you see on the hub! link below about hub and lights.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

[Ln45]

The internet part is just blank so it's the internet connection that is the problem 

[JimM1]

@Ln45 Run the service checker to see if it can find anything area specific. Again link is below!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

[JimM1]

@Ln45 Going to take it that you have the Sky Broadband Hub from the first link with the Internet led that is out!

[Ln45]

Yes that is correct 

[jamesn123]

Hi @Ln45 

I have escalated your post to Sky, look out for a message on the forum

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Ln45.