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Discussion topic: No wifi

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Avatar for Phil2211
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This message was authored by: Phil2211

Message posted on ‎27 Nov 2024 06:15 AM

No wifi

Internet light is not on. Test broadband and WiFi and says all is fine but no WiFi for over 48 hours now despite resetting router. What do I do, please help! 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎27 Nov 2024 07:22 AM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Phil2211 lots of line issues following the storm at the weekend. If the Service Checker is not showing Sky are aware of a fault affecting your line call them to report it. Repairs msy take longer than the normal 2 full working days from the report..

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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