@Karen235 using a mobile connection run the srrvice checker in the My Sky app which will tell you if Sky are aware of a fault on your line, if thry aren't call them to report it.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
