Discussion topic: No wifi
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Message posted on 11 Jan 2025 09:01 AM
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No wifi
Hi , I have no WiFi, have tested and it says there is no problem but I have restarted my WiFi hub several times and still no WiFi , orange light on voice .
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All Replies
Message posted on 11 Jan 2025 11:32 AM
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Re: No wifi
@Oliver35
Use the below link to check to see if there are any outages nearby https://www.sky.com/servicechecker
(This should determine if there's an identified fault affecting multiple households)
If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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