20 Nov 2024 08:11 AM
For three weeks, we have had issues with the WiFi, WiFi drops out after less than one minute - all tests have been undertaken and results confirm no issues ? Still no WiFi we have had two engineers out first one provided a booster second one said we had too much saved on the records deleted everything and gave another booster - we still have no WiFi
no reported problems in the area system has been reset but still no WiFi
21 Nov 2024 09:18 AM
Posted by a Sky employeeHi there @Caroline134 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Nov 2024 09:27 AM
Posted by a Sky employeeWe are still looking to help you @Caroline134 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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