29 Oct 2024 12:42 PM
My wifi is not working and your website says everything is fine. I have a message that says connected, no Internet. All physical connections seem fine. Please advise
30 Oct 2024 09:04 AM
Posted by a Sky employeeHi there @Lesley299 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion