@Steph311 The app can be confusing as at first it tells you the state when it last ran a routine test. If you click through it will run again and it can tell you if there is a known fault and even offer to book an engineer. However if there isn't a known issue call Sky and report the fault so they ccan get it checked out.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
