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Discussion topic: No wifi while waiting week and half for superfast hub and activation

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Avatar for Junieshat
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This message was authored by: Junieshat

Message posted on ‎05 Jan 2026 04:52 PM

No wifi while waiting week and half for superfast hub and activation

  • An engineer came and installed external open reach equipment. I now don't have internet access.  Open Reach aren't due for a week and a half.  Can anyone please please?
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎05 Jan 2026 04:54 PM

Re: No wifi while waiting week and half for superfast hub and activation

Posted by a Superuser, not a Sky employee. Find out more

@Junieshat at this time of year engineer's appointments are scarce so it is unlikely Sky can move your activation forward but you can ask.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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