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Discussion topic: No wifi signal in kitchen

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This message was authored by: EmmaA82

No wifi signal in kitchen

Don't have wifi signal in some rooms. Router is centrally based. Signal just doesn't seem strong enough

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This message was authored by: jamesn123

Re: No wifi signal in kitchen

Posted by a Superuser, not a Sky employee. Find out more

@EmmaA82 

You may need boosters. Sky can send these out FOC if you have Sky Max or Sky boost. If you don't you can opt to subscribe to the addons or look to purchase your own 3rd party boosters/router.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: TimmyBGood

Re: No wifi signal in kitchen

Posted by a Superuser, not a Sky employee. Find out more

@EmmaA82 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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