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Discussion topic: No wifi in Edinburgh

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AdrianaW
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This message was authored by AdrianaW This message was authored by: AdrianaW

No wifi in Edinburgh

‎13 Jun 2024 11:41 AM

My router is connected and not showing any red lights but I have no wifi. Ran and check and sky says there's no problem but it also says that there are no devices connected and that's not true. Cannot access anything on the internet. Have switched off and on again etc. 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: No wifi in Edinburgh

‎13 Jun 2024 11:55 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @AdrianaW 

Try holding the reset button on the rear of the hub for 30 seconds

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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AdrianaW
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This message was authored by AdrianaW This message was authored by: AdrianaW

Re: No wifi in Edinburgh

‎13 Jun 2024 12:06 PM

Thanks James. They are now saying there is a problem in my area. Just took them a while to catch up. 

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