Discussion topic: No wifi connection

This message was authored by: JulieAu · ‎31 May 2022

The internet light on my sky hub is off. I have tried all the troubleshooting suggested. I ran the sky router recovery software but no luck with any of that. On my device it says connected but the connection is not actually working. I can't even see how to make contact to talk to an actual person in sky just the virtual assistant! Any suggestions?

This message was authored by: Highlinder · ‎31 May 2022

@JulieAuDid you run the broadband test? If so what did it say to you?

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This message was authored by: JulieAu · ‎31 May 2022

Thanks for the reply. I did the check & this is what it says

This message was authored by: Highlinder · ‎31 May 2022

@JulieAuDid you click on "improve your speed " to see if it help resolve the issues you are having?

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If you have found this solution helpful please tick this as the answer.

Discussion topic: No wifi connection

No wifi connection

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