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Discussion topic: No wi-fi

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This message was authored by: Mi11

Message posted on ‎28 Jun 2024 04:21 PM

No wi-fi

I'm having problems with my wi-fi. Neither my sky q box or phone work when trying to use it. All three lights on my router are green and i've run the test and it says theres no promlem detected. Any suggestions?

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎28 Jun 2024 04:24 PM

Re: No wi-fi

Posted by a Superuser, not a Sky employee. Find out more

@Mi11 this a known issue which is usual fixed by powering down your hub for an hour. This changes the server port on Sky's network which is where the fault is.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Mi11

Message posted on ‎28 Jun 2024 04:29 PM

Re: No wi-fi

@Chrisee 

Thank you I'll give that a try.

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