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Discussion topic: No welcome email

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This message was authored by: Anonymous

No welcome email

I have not been sent a welcome email and so cant set up my account without an account number. Contacted Sky and need an account number to speak to anyone?? What is going on!??

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This message was authored by: Me134

Re: No welcome email

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

I have not been sent a welcome email and so cant set up my account without an account number. Contacted Sky and need an account number to speak to anyone?? What is going on!??


We're only other customers here, like yourself. You certainly don't need an account number to speak to Sky (I don't think I've ever been asked for it) so you're going to have to contact them again.

 

Sky's emails are automated and usually very quick, I'd suggest that something hasn't gone through.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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