No network on broadband

[Dmsjshyshenzjzb]

Have no network since 3am and the same issue across all my neighbors.

Sky lines only open at 9am which is ridiculous considering that this service is so critical to mine and many other homes.

[Greenfingers001]

Hi there @Dmsjshyshenzjzb, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Dmsjshyshenzjzb]

Hey, the issues was resolved later in the day.

I opened this issue on my browser so I missed your reply and the follow up private message.

[Lisa-P1987]

No problem @Dmsjshyshenzjzb  thanks for updating us. 

I will close the invite to chat but if you need to come through again at any point, let the Superusers know 🙂