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Discussion topic: No internet
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This message was authored by: CallmeBJ
Message posted on 30 Sep 2026 04:23 PM
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No internet
I had a power down in order to facilitate an new electricity meter. I had switched off the router to make sure it was not on when the power came back on I have switched on the router, it connects but there is 'no internet'.
I have tried to power off and on but the problem exists.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Sep 2026 04:30 PM
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Re: No internet
Hi @CallmeBJ
Are you on FTTC or FTTP? If FTTP what lights are showing on your fibre ONT?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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