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Discussion topic: No internet

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This message was authored by: CallmeBJ

No internet

I had a power down in order to facilitate an new electricity meter. I had switched off the router to make sure it was not on when the power came back on I have switched on the router, it connects but there is 'no internet'. 
I have tried to power off and on but the problem exists. 

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This message was authored by: jamesn123

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @CallmeBJ 

Are you on FTTC or FTTP? If FTTP what lights are showing on your fibre ONT?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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