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Discussion topic: No internet

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This message was authored by: Dmgdriving

Message posted on ‎10 Sep 2025 11:10 AM

No internet

We currently have no Internet. The router shows only the 1st and 3rd light green the 2nd Internet light is flashing red. We have tried switching off and also resetting. Nothing works. Your online service checker shows we have an issue and then when i go through lets fix it, it tests and says there are no issues- when there clearly are. Please could you get this sorted .
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Confetti Ring
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This message was authored by: jamesn123

Message posted on ‎10 Sep 2025 11:27 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dmgdriving 

Does sound like a line issue. Sky wont take any action from your forum post through, you would need to call them 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Dmgdriving

Message posted on ‎10 Sep 2025 11:36 AM

Re: No internet

Thank you for that. I didn't bother to read on the app that the message was going to the forum 🤣  I really thought I was messaging Sky.😆

Will give them a ring .

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