No internet

[Laurac-11]

We are having the same issue again that we have had several engineer visits for already. Wifi connected without internet. It periodically happens, for example yesterday at 13:15-13:30 and again at 14:10 then today at 11:00am and again at 11:45 Resetting and switching on/off do not resolve it. The internet light is off but power light on. I work from home and this is affecting my work

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147