No internet

[Jazz5]

Orange light on voice part of router. Router has been reset problem still remains.

[Highlinder]

@Jazz5 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.