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Discussion topic: No internet

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This message was authored by Charlotte97 This message was authored by: Charlotte97

No internet

had no internet since last Monday anyone else had this?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Charlotte97  Have you tried to run the broadband test or made any contact with Sky to find out what is going on?



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Charlotte97
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This message was authored by Charlotte97 This message was authored by: Charlotte97

Re: No internet

Yeah I booked an appointment for someone to come out and no one did come,they messaged me and said it's a networking problem 

This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Charlotte97  Have yoiu called Sky to see if there is any progress updates when the network issue is going to be fixed?



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Charlotte97
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This message was authored by Charlotte97 This message was authored by: Charlotte97

Re: No internet

They just keep saying there waiting for an update from openreach it seems like they don't really know what's going on,can't really get any sense out of them 

This message was authored by Ac202 This message was authored by: Ac202

Re: No internet

Exactly the same here! It's been over a week and the lack of contact and updates has been disgraceful.

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