0

Discussion topic: No internet

Reply
This message was authored by: Sarah526

No internet

My internet just stopped working all of a sudden 

Reply

All Replies

This message was authored by: Jonny900

Re: No internet

Same dispite sky saying my connection and speeds are fine when running the test

This message was authored by: kwells77

Re: No internet

Same here. Second night on the trot it's dropped at the same time just after midnight yet the sky service checker says nothing is wrong. Pain in the butt.

This message was authored by: Jonny900

Re: No internet

Mine has just come back on for now not the best though

This message was authored by: Daniel0210

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: kwells77

Re: No internet

  • I just wish they would forewarn people.

    @Daniel0210 wrote:

    When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. 


This message was authored by: JimM1

Re: No internet

@kwells77 No way that is going to ever happen, it may not be sky doing it as OR infrastructure delivery, and all parties would need to be on the same page, works move about, what was planned a month ago may slide and not be even done due to changing priorities. 

Reply