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Discussion topic: No internet

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This message was authored by: Alchemist91

No internet

Hub was flashing white, then solid yellow, now flashing green. No connection. 

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This message was authored by: JimM1

Re: No internet

@Alchemist91 About the hub lights below!

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

This message was authored by: Kagkat

Re: No internet

We are thr same. No Internet and no help from Sky.

This message was authored by: JimM1

Re: No internet

@Kagkat No help from sky they are closed for the evening now!

This message was authored by: Kagkat

Re: No internet

So when did sky stop their tech support? It used to be 24.7. Joke.

This message was authored by: JimM1

Re: No internet

@Kagkat Yes no Joke anymore!

This message was authored by: Kagkat

Re: No internet

Time to change to a provider that helps customers then. 

This message was authored by: JimM1

Re: No internet

@Kagkat Good luck finding one!

This message was authored by: Daniel0210

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Kagkat 

If you want to find an isp that provides 24/7 support you'll be paying a lot more for the privilege as they'll need to factor in payments to staff for unsociable hours. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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